hp utility mac download for officejet pro 8720

They set it up on the Wi-Fi with no issues, and their laptop was on Wi-Fi as well. They were using an HP OfficeJet 9010 printer.

Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.I recently had to setup a printer for one of my clients while they are working from home. The software comes built-in with Apple's macOS and iOS operating systems.

Press the space bar when the icon turns into a camera. Share the ping test results and the screenshot with us.Īlso, check with your Internet service provider if your router is able to forward 'Bonjour packets'.īonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The wireless status menu on your Mac should also give us quite a lot of information that would help us identify the issue. You can press and hold option-click the WiFi icon and then use shift-command-5 to take the screenshot. Use the printer IP address to perform a ping test, the printer IP can be located by selecting the wireless icon on the printer display.

Could you perform a ping test using the Mac Network Utility and let me know the results?.

Is there any antivirus software installed on your computer?.

What is the distance between the router and the printer?.

Is your router dual-band enabled i.e., both 2.4GHz and 5GHz?.

Are the printer and PC connected to the same network?.

Printer not found during installation could be due to connectivity related issues. To be able to assist you better, I would like to know the following: The printer can be configured using the HP Smart App on Mac Computers, there are no drivers available for Mac OS.

Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

Hp utility mac download for officejet pro 8720